Contact Us

Fidelidade Macau – Insurance Company Limited / Fidelidade Macau Life — Insurance Company Limited

We are always ready to provide quality service to you. If you have any enquiry about our services or any suggestion to our company, please feel free to contact us. You may leave your information and we will reply you as soon as possible:

 Ms. Mr. Mrs.
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You may also contact us through any of the following channels:

By Phone      : (853) 2833 9472
By Fax           : (853) 2833 8549
In Person at  : Av. Praia Grande, No.567, 14/F, BNU Building, Macao (China)

Business Hours:

Monday to Friday
09:00 – 17:30
 

Complaint Channels:

Fidelidade Macau – Insurance Company Limited & Fidelidade Macau Life — Insurance Company Limited
Address                : Av. Praia Grande No. 567, 15A, BNU Building, Macao (China)
Department          : Complaints Department
Tel                         : (853) 8296 8416
Fax                        : (853) 2833 8549

Macao SAR Government Consumer Council (Head Office)
Address : Av. Horta e Costa, N.º 26, Edf. Clementina A.L.Ho, 4.º Andar, Macao (China)
Tel          : (853) 8988 9315
Fax         : (853) 2830 7816
Website  : http://www.consumer.gov.mo/

Monetary Authority of Macao
Address  : Calçada do Gaio, No. 24 – 26, Macao (China)
Tel           : (853) 2856 8288
Fax          : (853) 2832 5432
Website   : http://www.amcm.gov.mo/