Careers
Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.
In the Macao SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macao with a diversified range of solutions for the protection of individual customers and companies.
Fidelidade wants to be the most preferred insurance company, trusted partner with intermediaries, provider of quality and innovative products and services according to the highest norms of ethical standards, competence and integrity.
We offer attractive remuneration packages to successful candidates!
If you’re an interested applicant, please provide us the following information:
• Updated and detailed resume (CV)
• Recent photo;
• Any documentation (academic qualification certificates; prior employment letters; etc.) you find relevant;
and send it to us by:
• Mail to P.O. Box 3070, Macao (China)
• or by E-mail to: [email protected]
WE ARE HIRING! APPLY NOW!
Executive Committee – Executive Director (posted on November 18, 2024)
Ref. no.: FM.09.112024
Responsibilities:
- • Develop and implement strategies aiming to promote the organization’s mission
- • Create complete business plans for the attainment of goals and objectives, participating with is vision for the key strategic plans, ensuring the company fulfills its fiduciary duty, acting in the best interests of its investors and employees
- • Build an effective team of leaders by providing guidance and coaching to subordinate managers
- • Ensure adherence of the company’s daily activities and long-term plans to established policies, legal guidelines respecting ethical standards
- • Direct and oversee investments – Forge and maintain trust with shareholders, partners and external authorities
- • Act as the public speaker and public relations representative of the company in ways that strengthen its profile
- • Analyze management reports and decide on measures that add value to the company’s financial and non-financial situation
Requirements:
- • Higher degree in Mathematics, Actuarial Science, Finance or any other relevant fields
- • Minimum 8-10 years’ managerial experience and proven track record as Executive Director or similar roles
- • 15+ years in actuarial, risk and financial management
- • Diversified technical work experience covering a wide range of area including pricing and risk assessment of insurance products, actuarial valuation and reporting, asset and liability management, enterprise risk management, risk assessment and control, capital management (HKRBC/Solvency II), development of risk appetite statement, IFRS and investment portfolio management
- • Experience in developing strategies and plans
- • Strong understanding of corporate finance and measures of performance
- • In depth knowledge of corporate governance principles and managerial best practices
- • Strong analytical abilities and problem-solving skills
- • Outstanding organization and leadership abilities
- • Proficiency in written and spoken and written English and Portuguese; knowledge of Chinese would be an advantage
- • Strong technical and project management skills
- • Excellent communication and public speaking skills
- • Macau ID preferred
Actuarial Department – Chief Actuary (posted on October 17, 2024)
Ref. no.: FM.08.102024
Responsibilities:
Oversee the whole product and actuarial functions with the following focus:
- • Preparation of actuarial valuation reports
- • Oversee and manage all actuarial functions of the company
- • Provide strategic actuarial advice to the product approval committee and senior management
- • Develop and implement company policies and procedures
- • Ensure compliance with all regulatory requirements
- • Lead the actuarial team and provide guidance and training
- • Prepare financial forecasts and analyze financial risks
- • Monitor and analyze trends in the insurance sector
- • Participate in strategic planning and decision-making at executive level
Requirements:
- • University graduate or above
- • 8 + years of experience in life actuarial and at least 5 years of professional experience as a senior actuary
- • Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned
- • Solid experience in product development
- • Experience of working within the scope of the Solvency II Regime (European Framework)
- • Higher education in Mathematics, Actuarial Science or Statistics
- • Ability to communicate in English and at least one of the official languages (Portuguese or Chinese) (written and spoken)
Claims Department – Clerk/Senior Clerk (posted on October 03, 2024)
Ref. no.: FM.07.102024
Responsibilities:
- • Support daily operations of the Claims department
- • Settle and handle claims in accordance to the Company’s guidelines
- • Register, monitor and follow up with claims files
- • Handle claims enquiries from clients, brokers, agents and internal staff in a timely manner
- • Deliver quality and professional service to customers
- • Other ad hoc assignments assigned by the department supervisor
Requirements:
- • University graduate or above
- • Good command of spoken and written English and Chinese
- • Good knowledge of PC applications, especially Word and Excel
- • Effective communication and interpersonal skills
- • Good analytical and comprehension skills
- • Customer-oriented, pleasant personality and willing to learn
- • Detail-oriented, proactive, independent, and able to work under pressure
- • Knowledge of insurance products is considered a plus
- • Experience in office administration is preferred
Pension Fund Department – Officer/ Senior Officer (posted on August 19, 2024)
Ref. no.: FM.06.082024
Responsibilities:
- • Support the daily operations of the Pension Fund department
- • Assist and prepare regulatory and business reports
- • Build and develop relationship with clients, intermediaries and partners
- • Support whole sales process and client service
- • Training support strategic partners and bank staff
- • Respond to client enquiries in a timely manner
- • Liaise and work closely with back office to ensure excellence in service delivery
Requirements:
- • University graduate or above in finance or related disciplines
- • Experience in investment, accounting, insurance field with minimum 2 years’ experience
- • Good command of spoken and written English and Chinese
- • Effective communication and interpersonal skills
- • Self-motivated, proactive, and able to work under pressure
- • Good knowledge of PC applications, especially PowerPoint and Excel
Commercial Department – Assistant Officer/Officer (posted on July 19, 2024)
Ref. no.: FM.05.072024
Responsibilities:
- • Support the daily operations of the Commercial department
- • Build and develop relationship with clients, intermediaries and partners
- • Promote insurance products to drive sales
- • Deliver quality and professional customer service
- • Respond to client enquiries in a timely manner
- • Liaise and work closely with back office to ensure excellence in service delivery
Requirements:
- • University graduate or above in business, finance, or related disciplines
- • Experience in insurance sales and relationship management preferred
- • Good command of spoken and written English and Chinese (Putonghua speaking preferred)
- • Strong interpersonal and presentation skills
- • Outgoing, self-motivated and client oriented
- • Able to work in a team and under pressure
Information Technology Department – System Analyst (Senior Database Programmer) (posted on January 12, 2024)
Ref. no.: FM.02.012024
Responsibilities:
- • Develop key insurance products
- • Design and develop overall architecture of the DB according to the business needs
- • Collaborate with other developers and have strong desire to bring new ideas
- • Prepare functional and technical specifications
Requirements:
- • University graduate in the field of Information Technology or equivalent
- • Insurance knowledge (Life and non-life) are a must
- • Experience as a MS SQL Server developer or other mainstream DB providers
- • Able to build advanced SQL queries
- • Able to work with SSIS
- • Able to quickly grasp new concepts and apply them in different contexts
- • Skill in writing technical documents and specifications
- • Initiative, self-motivated, responsible and hardworking
- • Able to work under pressure and independently
- • Good command of written / spoken English
Investment Department – CIO/Investment Manager (posted on September 18, 2023)
Ref. no.: FM.12.092023
Responsibilities:
- • Manage the investment strategies and portfolios, including pension fund business, with support from external Asset Management Companies;
- • Manage short-term investment balances and overall liquidity;
- • Perform regular administration duties of all investment files;
- • Organize regular investment reports and reviews, including quantitative and qualitative portfolio studies;
- • Supervise treasury department on day-to-day operations including managing cash, premium collections and other payment functions.
Requirements:
- • A degree in finance or a relevant field from an accredited institution. CFA preferred;
- • Minimum 5 to 8 years of related experience;
- • Good command of verbal and written English and Chinese (Cantonese and Mandarin);
- • Effective communication and interpersonal skills;
- • Strategic thinker and proficient in decision-making;
- • Self-motivated, proactive and independent and able to work under pressure;
- • Good knowledge of PC applications, especially PowerPoint and Excel.
Information Technology – Officer/Senior Officer (Database Programmer) (posted on July 19, 2023)
Ref. no.: FM.11.072023
Responsibilities:
- • Develop key insurance products;
- • Design and develop overall architecture of the DB according to the business needs;
- • Collaborate with other developers and have strong desire to bring new ideas;
- • Prepare functional and technical specifications
Requirements:
- • University graduate in the field of Information Technology or equivalent;
- • Insurance knowledge (Life and non-life) is an advantage;
- • Experience as a MS SQL Server developer or other mainstream DB providers;
- • Able to build advanced SQL queries;
- • Able to work with SSIS;
- • Able to quickly grasp new concepts and apply them in different contexts;
- • Skill in writing technical documents and specifications;
- • Initiative, self-motivated, responsible and hardworking;
- • Able to work under pressure and independently;
- • Good command of written / spoken English.