Careers

Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.

In the Macao SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macao with a diversified range of solutions for the protection of individual customers and companies.

Fidelidade wants to be the most preferred insurance company, trusted partner with intermediaries, provider of quality and  innovative products and services according to the highest norms of ethical standards, competence and integrity.

We offer attractive remuneration packages to successful candidates!

If you're an interested applicant, please provide us the following information:

•  Updated and detailed resume (CV)

•  Recent photo;

•  Any documentation (academic qualification certificates; prior employment letters; etc.) you find relevant;

and send it to us by:

•  Mail to P.O. Box 3070, Macao (China)

•  or by E-mail to:  [email protected]


WE ARE HIRING! APPLY NOW!


 Actuarial Department  Senior Officer / Officer (posted on 22 June 2021)

Ref. no.: FM.08.0621

Responsibilities:

  • • Assist in product and actuarial functions with the following focus:

  • • Develop actuarial framework that support wider product offering;

  • • Product innovation in both life and non-life;

  • • Policy valuation and reporting;

  • • Actuarial modelling;

  • • Reinsurance sourcing and handling;

  • • Asset and liability management;

  • • Risk Management;

  • • Data analytic

Requirements:

  • • 2+ years’ experience in life or non-life actuarial and/or product role

  • • Passing in Actuarial exams in SOA or equivalents

  • • Academic qualifications: tertiary undergraduate or higher in actuarial, statistics, mathematics, engineering, data science and other quantitative degrees

  • • Proficiency in written and spoken English and Chinese


 Actuarial Department  Chief Actuary (posted on 10 June 2021)

Ref. no.: FM.07.0621

Responsibilities:

  • Oversee the whole product and actuarial functions with the following focus: develop actuarial framework that support wider product offering; product innovation, especially in retirement segment; policy valuation and reporting; and, reinsurance sourcing and handling.

Requirements:

  • • Be a Macau SAR resident

  • • 15+ years in life actuarial and product role and 5+ years in senior role

  • • Professional qualification (FSA, FIA, FIAA equivalent) and 8+ years post qualification experience

  • • Solid experience in product development, especially in bancassurance channel

  • • Experience in work under European solvency II framework

  • • Academic qualifications: tertiary undergraduate or higher in Accounting or Business Administration; and

  • • Proficiency in written and spoken English and Chinese


 Reinsurance Department  Manager / Assistant Manager (posted on 10 June 2021)

Ref. no.: FM.06.0621

Responsibilities:

  • • Management and implementation of Reinsurance Policy and Framework

  • • Technical support to superiors on treaty renewal, system updates and daily operations

  • • Ensure a smooth renewal of treaty reinsurance programs to enable the protection of existing business and alignment of the Company’s standard

  • • Provide timely and accurate statistical reports/data for management’s review on treaty and facultative results

  • • Prepare the regular reinsurance treaty related bordereaux

  • • Monitor the exposure including fire accumulation and underwriting limit checking

  • • To assist in reviewing the update risk profiles, catastrophe data, major loss status summary and other underwriting information package

  • • To assist in identifying system needs, prepare user requirement, follow up with IT and ensure all R/I transactions report generated in system are correct and meet time line

  • • Managing business relationships with reinsurers and cedents

Requirements:

  • • Degree in Business related studies

  • • 5 years’ working experience in the field of insurance

  • • Preferable to have reinsurance knowledge

  • • Diploma holder in insurance and any related discipline

  • • Recognized insurance qualification ANZIIF / ACII or equivalent preferred

  • • Good in spoken and written English and Chinese

  • • Data analysis and interpretation

  • • Experience in reinsurance field with solid background


 Policy Administration Department  Senior Clerk / Clerk (posted on 10 June 2021)

Ref. no.: FM.05.0621

Responsibilities:

  • • Support department daily administrative affairs

  • • Processing department paperwork

  • • Data entry, sorting, checking and document filing

  • • General administrative tasks such as assisting team members, arranging post, binding documents, filing and archiving files

  • • Cover reception duties when required, taking messages

Requirements:

  • • High school graduate or university undergraduate

  • • 1 year or above working experience in insurance field preferable

  • • Good command of written English and Chinese

  • • Effective communication and interpersonal skills

  • • Self motivated and able to work under pressure

  • • Knowledge of word processing, Excel and Chinese input

  • • Ability to multitask


 Pension Fund Department  Senior Clerk / Clerk (posted on 10 June 2021)

Ref. no.: FM.04.0621

Responsibilities:

  • • Perform administrative tasks of the department

  • • Assist to perform commercial activities, such as client meetings and presentations

Requirements:

  • • University graduates in Finance/ Business is preferable

  • • Good command of written/ Spoken English and Chinese

  • • Good communication skills

  • • Proficiency in MS PowerPoint, Word and Excel

  • • Organized, sociable and a team player with good interpersonal skills

  • • Macau ID Holder


 Bancassurance Department  Senior Clerk / Clerk (posted on 10 June 2021)

Ref. no.: FM.03.0621

Responsibilities:

  • • Build and develop relationship with banking partners and their sales force

  • • Work closely with banking partners to promote insurance for customers

  • • Conduct training sessions related to insurance products and sales techniques

  • • Respond to client enquiries in a timely fashion

  • • Liaise and work closely with back office to ensure excellence in service delivery

Requirements:

  • • University graduates in Business Administration is preferable

  • • Insurance knowledge is an advantage

  • • Good command of written/ spoken English and Chinese

  • • Good interpersonal and presentation skills

  • • Self-motivated and client oriented

  • • Able to work with team and work under pressure


IT Department  Database Senior Programmer (posted on 10 June 2021)

Ref. no.: FM.02.0621

Responsibilities:

  • • Develop key insurance products

  • • Design and develop overall architecture of the DB according to the business needs

  • • Collaborate with other developers and have a strong desire to bring new ideas

  • • Prepare functional and technical specifications

Requirements:

  • • University graduates in the field of Information Technology or equivalent

  • • Experience as a MS SQL Server developer (or other mainstream DB providers)

  • • Able to build advanced SQL queries

  • • Able to quickly grasp new concepts and apply them in different contexts

  • • Skill in writing technical documents and specification is advantageous

  • • Initiative, Self-motivated, responsible and hardworking

  • • Able to work under pressure and independently

  • • Good command of written / spoken English is advantageous


 IT Department  Full-Stack Programmer / Senior Programmer  (posted on 10 June 2021)

Ref. no.: FM.01.0621

Responsibilities:

  • • Build next generation web application with focus on the client side

  • • Design and develop overall architecture of the web application according to the business needs

  • • Collaborate with the rest of the design team and have a strong desire to bring new ideas

  • • Prepare functional and technical specifications

Requirements:

  • • University graduates in the field of Information Technology or equivalent

  • • Experience as a Full Stack/Front End Developer

  • • Experience developing or designing client-side applications and OO programing concepts

  • • Knowledge HTML, JavaScript, CSS is advantageous

  • • Skill in writing technical documents and specification is advantageous

  • • Initiative, Self-motivated, responsible and hardworking

  • • Able to work under pressure and independently

  • • Good command of written / spoken English is advantageous


Senior Manager / Manager – Head of Greater Bay Business Development (posted on 15 December 2020)

Ref. no.: FM.12.1220

Responsibilities:

  • •  Development of the Greater Bay Area / Mainland Chinese based Customer Business for Purchase of Life insurance in Macao;

  • •  Develop and manage the relationship with Brokers and Corporate Agents in the Greater Bay Area and Mainland China;

  • •  Achieve annual sales target;

  • •  Sale process and Post-sales process management;

Conditions / Benefits Of Offer:

  • •  Salary to be negotiated;

  • •  Benefits included:14 monthly salary per year plus discretionary performance bonus; pension fund scheme; medical insurance and life insurance;

Requirements:

  • •  Minimum 8-10 years’ experience in life insurance distribution management;

  • •  Good connection with Brokers/Corporate agents in the Greater Bay Area;

  • •  Good Knowledge of Life Insurance Products;

  • •  Must be Fluent in Mandarin;

  • •  Fluent English and Cantonese is an added advantage;

  • •  Macao ID holders only


 Accounting & Treasury Department – Finance (Accounting/Investment/Treasury) Senior Manager (posted on 7 July 2020)

Ref. no.: FM.11.0720

Responsibilities:

Accounting Function

  • • Supervise and handle full set of accounts and daily operations of accounting function and payroll function

  • • New Accounting Standard implementation such as IFRS17

  • • Prepare month-end closing, accounting & financial reports for top management and head office

  • • Perform budget control, annual audit, tax reporting and other corporate reports

  • • Assist to formulate and implement accounting policies, cost control and internal control procedures

  • • Oversee the operation of accounting department, deal with external auditors

  • • Liaise with different parties such as bankers, tax department, AMCM and other related parties

  • • System Automations and Other ad hoc assignments
     

Treasury Function

  • • Management a portfolio of Investment including Bonds / Equity with help from external Asset Management Company

  • • Managing a portfolio of Pension Funds with help from external Asset Management Company

  • • Support to manage short-term investment balances and Overall liquidity management

  • • Supervise Treasury department day-to-day operations including managing cash, premium collection and other payment functions

  • • Provide everyday cash position, estimate and analysis

  • • Develop, manage and maintain banking / payment vendor relationship, and add new ways of transactions through electronic payments with lower cost

Requirements:

  • •  Degree holder in Accounting or Finance Discipline

  • •  At least 10 years’ managerial experiences (With minimum 3 years’ in Financial institutions) with solid experience in full set of accounts and reporting is a must

  • •  Proficiency in accounting system SAP

  • •  Good PC knowledge and proficiency in MS office, Excel, Word & Powerpoint

  • •  Solid experience in preparing consolidated financial statements

  • •  Good command of spoken and written English and Cantonese. Mandarin an added advantage

  • •  Experienced in IFRS compliance, familiar with Portuguese accounting practice, tax issues is an advantage

  • •  Able to work independently & to meet tight deadlines, detail-oriented, responsible and be a good team player


 Policy Administrative Department – Manager/Assistant Manager (posted on 20 March 2020)

Ref. no.: FM.01.0320

Responsibilities:

  • •  Supervising day-to-day operations of the Administrative Department and Staff members;

  • •  Efficiently communicate with related parties/departments and monitor daily production to ensure service turnaround time is met;

  • •  Hiring, training and evaluation of team members, taking corrective action when necessary;

  • •  Developing, reviewing, improving and managing administrative systems, insurance policies and working procedures;

  • •  Able to help of planning, scheduling and promoting office events which arranged by the Management, including meetings, conferences, interviews, orientations and training sessions;

  • •  Collecting, organizing and storing information using computers, IT systems and filing systems;

  • •  Update relevant operation guidelines, forms, correspondences to ensure compliance and regulatory requirement are met.

Requirements:

  • •  High school graduates or University undergraduates with 5 years relevant working experiences;

  • •  Experience in Insurance field preferred;

  • •  Exceptional leadership and time, task and resource management skills;

  • •  Strong problem solving, critical thinking, coaching, interpersonal and verbal and written communication skills;

  • •  Self motivated, proactive and independent and able to work under pressure;

  • •  Knowledge of word processing, Excel and Chinese input ;

  • •  Ability to multi task and flexibility;

  • •  Good command of verbal and written English and Chinese;

  • •  Willingness to continue building skills through education opportunities;

  • •  Good interpersonal and presentation skill as well as strong planning and organizational skills;

  • •  Able to work with team and work under pressure.