Careers

Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.

In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.

Fidelidade wants to be the most preferred insurance company, trusted partner with intermediaries, provider of quality and  innovative products and services according to the highest norms of ethical standards, competence and integrity.

We offer attractive remuneration packages to successful candidates!

If you're an interested applicant, please provide us the following information:

•  Updated and detailed resume (CV)

•  Recent photo;

•  Any documentation (academic qualification certificates; prior employment letters; etc.) you find relevant;

and send it to us by:

•  Mail to P.O. Box 3070, Macau (China)

•  or by E-mail to:  info@fidelidade.com.mo

WE ARE HIRING! APPLY NOW!

 Policy Administrative Department – Manager/Assistant Manager (posted on September 25, 2019)

Ref. no.: FM.11.0919

Responsibilities:

  • •  Supervising day-to-day operations of the Administrative Department and Staff members;

  • •  Efficiently communicate with related parties/departments and monitor daily production to ensure service turnaround time is met;

  • •  Hiring, training and evaluation of team members, taking corrective action when necessary;

  • •  Developing, reviewing, improving and managing administrative systems, insurance policies and working procedures;

  • •  Able to help of planning, scheduling and promoting office events which arranged by the Management, including meetings, conferences, interviews, orientations and training sessions;

  • •  Collecting, organizing and storing information using computers, IT systems and filing systems;

  • •  Update relevant operation guidelines, forms, correspondences to ensure compliance and regulatory requirement are met;

Requirements:

  • •  High school graduates or University undergraduates with 5 years relevant working experiences;

  • •  Experience in Insurance field preferred;

  • •  Exceptional leadership and time, task and resource management skills;

  • •  Strong problem solving, critical thinking, coaching, interpersonal and verbal and written communication skills;

  • •  Self motivated, proactive and independent and able to work under pressure;

  • •  Knowledge of word processing, Excel and Chinese input ;

  • •  Ability to multi task and flexibility;

  • •  Good command of verbal and written English and Chinese;

  • •  Willingness to continue building skills through education opportunities;

  • •  Good interpersonal and presentation skill as well as strong planning and organizational skills;

  • •  Able to work with team and work under pressure;

 Cashier – Front Office (posted on September 25, 2019)

Ref. no.: FM.10.0919

Responsibilities:

  • •  General receptionist functions;

  • •  Accounts receivable: Receive, settle and record policy payments;

  • •  Issuance of policy invoices;

Requirements:

  • •  Academic qualifications: High school graduate;

  • •  Computer literate (Excel, Word);

  • •  Chinese and English speaker (Portuguese knowledge is an advantage);

  • •  1-2 years experience as bank teller or similar;

  • •  Accounting knowledge is preferable;

 Head of Sales (posted on April 15, 2019)

Ref. no.: FM.05.0419

Responsibilities:

  • Overall managing sales of Fidelidade Life Insurance in Macau with the following focus: grow life insurance business with designated channel by design and implement business strategy; drive expansion of Channel, particularly Bancassurance; and, equip sales staff of channels with life insurance product knowledge and selling techniques.

Requirements:

  • •  Be a Macau SAR resident;

  • •  13+ Years in Life Insurance sale and sales management, with a minimum 5 years in Senior Management Role;

  • •  Solid experience in channel development, in particularly Bancassurance;

  • •  Solid experience in direct selling, sales management, and strategy design;

  • •  Proficiency in English, Mandarin and Chinese (Cantonese);

  • •  Academic qualifications: tertiary undergraduate or higher in actuarial science and/or computer science; and,

  • •  Professional qualification, such as FLMI, an advantage.

 Commercial Department – Officer / Assistant Officer (posted on March 15, 2019)

Ref. no.: FM.01.0319

Responsibilities:

  • •  Develop business proposals for new and existing customers

  • •  Build relationships with clients and develop local business contract

  • •  Respond to client enquiries in a timely fashion

Requirements:

  • •  University graduates in Business Administration is preferable

  • •  Insurance knowledge is an advantage

  • •  Good command of written/ spoken English and Chinese

  • •  Good interpersonal and presentation skill

  • •  Self-motivated and client oriented

  • •  Able to work with team and work under pressure