Careers

Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.

In the Macao SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macao with a diversified range of solutions for the protection of individual customers and companies.

Fidelidade wants to be the most preferred insurance company, trusted partner with intermediaries, provider of quality and  innovative products and services according to the highest norms of ethical standards, competence and integrity.

We offer attractive remuneration packages to successful candidates!

If you're an interested applicant, please provide us the following information:

•  Updated and detailed resume (CV)

•  Recent photo;

•  Any documentation (academic qualification certificates; prior employment letters; etc.) you find relevant;

and send it to us by:

•  Mail to P.O. Box 3070, Macao (China)

•  or by E-mail to:  [email protected]


WE ARE HIRING! APPLY NOW!


 Treasury Department  – Clerk (posted on August 22, 2022)

Ref. no.: FM.05.082022

Responsibilities:

  • •  Provide customer experience with friendly and courteous service

  • •  Accounts receivable: Receive, settle, and record policy payments

  • •  To properly collect premium and issue policy receipts to Policyholders / eligible payor, agents, and brokers

  • •  Payment preparation (remittance/Transfer) and cheques issues

  • •  Maintain proper files and records of Cashier

  • •  Perform transaction reconciliation and check the accuracy of daily collection

  • •  Process routine transactions and supports preliminary validation

  • •  Bank deposit execution and control

  • •  Provide notification to clients to pick up cheques/documents or ad hoc service calls

Requirements:

  • •  University graduate

  • •  Accounting knowledge is required

  • •  Computer literate (Excel, Word)

  • •  Excellent customer service skills

  • •  Accuracy and attention to detail

  • •  Ability to multi-task

  • •  Good command of written and spoken English and Chinese (Cantonese and Putonghua) knowledge of Portuguese is an advantage

  • •  Good team player with positive working attitude

  • •  1 to 2 years’ experience working as a bank teller or similar position


 Bancassurance Department – Manager/Assistant Manager (posted on July 19, 2022)

Ref. no.: FM.04.072022

Responsibilities:

  • •    Oversee day-to-day operations and management of the bancassurance department

  • •    Develop & deliver joint strategy & programs with Bank partner to drive target sales

  • •    Build and develop relationship with banking partners and their sales force

  • •    Work closely with banking partners to promote insurance for customers

  • •    Review the Bancassurance strategy and performance and take appropriate remedial action to assist all involved in the process to achieve desired performance

  • •    Provide leadership, direction, and pace for Bancassurance taking appropriate steps for insurance services

  • •    Conduct training sessions related to insurance products and sales techniques

  • •    Respond to client enquiries in a timely manner

  • •    Liaise and work closely with back office to ensure excellence in service delivery

Requirements:

  • •   University graduate or above in business, finance, or related disciplines

  • •   At least 5 years’ experience in Bancassurance products sales and relationship management or 2 years in a similar supervisory role

  • •   Insurance knowledge is an advantage

  • •   Good command of spoken and written English and Chinese (Putonghua speaking preferred)

  • •   Good interpersonal and presentation skills

  • •   Self-motivated and client oriented

  • •   Able to work with team and work under pressure


 Greater Bay Area Business Development – Chief Strategy Officer (posted on July 4, 2022)

Ref. no.: FM.03.072022

Responsibilities:

  • •    Devise business development strategy and related execution to expand the company’s business in the Greater Bay Area (GBA)

  • •    Set up and supervise branch offices in various locations of GBA and Mainland China

  • •    Cross-sell a range of life and non-life insurance products in GBA area

  • •    Develop and maintain relationship with Brokers and Corporate Agents in the GBA and Mainland China;

  • •    Developing client relationships and strengthening industry partnerships within GBA

  • •    Achieve annual sales target and manage post-sale service

Requirements:

  • •   Degree holder in Business, Finance or related discipline

  • •   Minimum 8-10 years’ managerial experience with solid experience in life insurance management

  • •   Familiar with the business environment in GBA area development

  • •   Have extensive business network including Brokers/Corporate agents in the Greater Bay Area

  • •   Good Knowledge of Life and Non-Life Insurance Products

  • •   Open to relocate to Greater Bay Area and willing to travel to other cities in China

  • •   Highly motivated with excellent social networking, communication, and presentation skills

  • •   Proficient in Mandarin, English and Cantonese

  • •   Macao ID holders preferred


 Pension Fund Department – Manager/Assistant Manager (posted on May 30, 2022)

Ref. no.: FM.02.052022

Responsibilities:

  • •    Overview and manage Pension Fund Department 

  • •    Oversee day-to-day pension management and the administration of funds

  • •    Communicate with regulators on pension fund related matters

  • •    Prepare and review regulatory and business reports

  • •    Meetings and communicate with clients and partners

  • •    Support whole sales process and client service

  • •    Formulate and implement business plans

  • •    Joint call and provide necessary training to our strategy partners and bank staff

  • •    Keep up to date with current statutory regulations and communicate with regulators on pension fund related matters

Requirements:

  • •    University graduate or above in finance or related disciplines

  • •    5 years or above working experience in investment, insurance field preferable

  • •    Good command of verbal and written English and Chinese (Cantonese and Mandarin)

  • •    Effective communication and interpersonal skills

  • •    Self-motivated, proactive and independent and able to work under pressure

  • •    Good knowledge of PC applications, especially PowerPoint and Excel


 Reinsurance Department – Reinsurance Manager/Assistant Manager (posted on June 10, 2021)

Ref. no.: FM.06.0621

Responsibilities:

  • • Management and implementation of Reinsurance Policy and Framework

  • • Technical support to superiors on treaty renewal, system updates and daily operations

  • • Ensure a smooth renewal of treaty reinsurance programs to enable the protection of existing business and alignment of the Company’s standard

  • • Provide timely and accurate statistical reports/data for management’s review on treaty and facultative results

  • • Prepare the regular reinsurance treaty related bordereaux

  • • Monitor the exposure including fire accumulation and underwriting limit checking

  • • To assist in reviewing the update risk profiles, catastrophe data, major loss status summary and other underwriting information package

  • • To assist in identifying system needs, prepare user requirement, follow up with IT and ensure all R/I transactions report generated in system are correct and meet time line

  • • Managing business relationships with reinsurers and cedents

Requirements:

  • • Degree in Business related studies

  • • 5 years’ working experience in the field of insurance

  • • Preferable to have reinsurance knowledge

  • • Diploma holder in insurance and any related discipline

  • • Recognized insurance qualification ANZIIF / ACII or equivalent preferred

  • • Good in spoken and written English and Chinese

  • • Data analysis and interpretation

  • • Experience in reinsurance field with solid background