Careers
Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.
In the Macao SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macao with a diversified range of solutions for the protection of individual customers and companies.
Fidelidade wants to be the most preferred insurance company, trusted partner with intermediaries, provider of quality and innovative products and services according to the highest norms of ethical standards, competence and integrity.
We offer attractive remuneration packages to successful candidates!
If you’re an interested applicant, please provide us the following information:
• Updated and detailed resume (CV)
• Recent photo;
• Any documentation (academic qualification certificates; prior employment letters; etc.) you find relevant;
and send it to us by:
• Mail to P.O. Box 3070, Macao (China)
• or by E-mail to: [email protected]
WE ARE HIRING! APPLY NOW!
Management Information Systems Department (MIS) – Assistant Officer/Officer
Date: September 5, 2025
Ref. no.: FM.01.092025
Responsibilities:
• Assist in the preparation of periodic financial, operational and analytical reports
• Provide necessary information for managements, shareholders, government entities, and other stakeholders
• Prepare the company’s budget forecasts and financial projection
• Collect and analyse the business and industry data
Requirements:
• University degree or above in Management Information Systems, Data Analytics, Business Administration, Statistics, Finance, Accounting, or related fields
• Minimum 2 years of relevant working experience, preferably in the insurance or banking sectors
• Knowledge of accounting and investment principles
• Proficient in Microsoft Excel and PowerPoint
• Strong analytical, problem-solving, organizational and communication skills
• Self-motivated, proactive, and able to work independently under pressure
• Good command of English and Chinese
Head of Risk
Date: September 5, 2025
Ref. no.: FM.01.062025
Responsibilities:
• Develop and maintain an integrated risk management framework aligned with the guidelines.
• Ensure the framework encompasses all material risks (e.g. insurance risk underwriting, market, credit, operational, liquidity risks, etc.)
• Conduct regular risk assessments to identify, evaluate, and prioritize risks.
• Monitor risk exposures and ensure appropriate controls are in place to mitigate identified risks.
• Prepare and present comprehensive risk reports including ORSA report to the board and senior management, detailing risk exposures, mitigation strategies, and emerging risks.
• Ensure the company meets all regulatory requirements related to risk management as per the guidelines and other relevant regulations.
• Liaise with the AMCM and other regulatory bodies regarding risk management issues.
• Foster a strong risk management culture throughout the organization.
• Develop and implement training programs to enhance risk awareness among employees at all levels.
• Work closely with other departments (e.g. actuarial, accounting, compliance, operations) to ensure a cohesive approach to risk management.
• Collaborate with internal and external auditors to facilitate risk assessments and audits.
• Develop and oversee the implementation of crisis management and business continuity plans.
• Provide strategic input to the board and senior management on risk-related issues affecting the company’s objectives and performance.
• Advise on the risk implications of business strategies and decisions.
Requirements:
• Bachelor’s degree in finance, actuarial science, risk management, or a related field; advanced degree or professional certification preferred.
• Extensive experience in risk management within the insurance industry, with a deep understanding of the guidelines set by the AMCM.
• Strong analytical, communication, and leadership skills.
• Proven ability to influence and collaborate with stakeholders at all levels.
Information Technology – Officer / Senior Officer (Database Programmer)
Date: June 13, 2025
Ref. no.: FM.01.062025
Responsibilities:
• Develop key insurance products
• Design and develop overall architecture of the DB according to the business needs
• Collaborate with other developers and have strong desire to bring new ideas
• Prepare functional and technical specifications
Requirements:
• University graduate in the field of Information Technology or equivalent
• Insurance knowledge (Life and non-life) is an advantage
• Experience as a MS SQL Server developer or other mainstream DB providers
• Able to build advanced SQL queries• Able to work with SSIS
• Able to quickly grasp new concepts and apply them in different contexts
• Skill in writing technical documents and specifications
• Initiative, self-motivated, responsible and hardworking
• Able to work under pressure and independently
• Good command of written / spoken English
Actuarial Department – Senior Officer / Officer
Date: May 16, 2025
Ref. no.: FM.12.122024
Responsibilities: Oversee the whole product and actuarial functions with the following focus:
• Assist in product and actuarial functions with the following focus:
• Develop actuarial framework and models that support wider product offering;
• Product innovation in life
• Policy and liability valuation and reporting;
• Support Risk-Based Capital implementation and related analyses
• Reinsurance sourcing and handling;
• Asset and liability management, risk management and data analytics
Requirements:
• Tertiary undergraduate or higher in actuarial, statistics, mathematics, engineering, data science and other quantitative degrees
• Passing in Actuarial exams in SOA or equivalents
• 2+ years’ experience in life or non-life actuarial and/or product role
• Proficiency in written and spoken English and Chinese
Business Development – Senior Officer / Sales Officer
Date: April 22, 2025
Ref. no.: FM.02.042025
Responsibilities:
• Identify and visit potential new clients to present offerings and develop new business relationships
• Develop and implement effective sales strategies to meet business targets
• Build and maintain relationships with existing clients, ensuring satisfaction and retention
• Collaborate with the marketing team to create promotional materials and campaigns aimed at attracting new clients
• Provide ongoing support to clients, addressing any inquiries in a timely manner
Requirements:
•University graduate or above in Business Administration, Finance, Marketing, or related disciplines
• Ability to build and maintain relationships with clients and business partners
• Possess basic investment knowledge
• Good command of spoken English and Chinese
• Good communication and interpersonal skills
• Fresh graduate is welcomed
Compliance Department – Senior Clerk / Officer
Date: April 22, 2025
Ref. no.: FM.01.042025
Responsibilities:
• Support Departmental daily clerical work
• Prepare and process reports for regulators
• Assist to provide compliance related training
• Assist to manage and follow up complaints cases
• Assist in AML/CFT screening
• Perform any job duties assigned by reporting manager/supervisor
Requirements:
• University graduate or above
• 3 years or above working experience in insurance field preferable
• Knowledge of insurance regulatory preferable
• Good command of verbal and written English and Chinese
• Self-motivated, proactive, independent and able to work under pressure
• Good knowledge of PC applications
Investment Department – Chief Investment Officer / Investment Manager
Date: September 18, 2023
Ref. no.: FM.12.092023
Responsibilities:
• Manage the investment strategies and portfolios, including pension fund business, with support from external Asset Management Companies
• Manage short-term investment balances and overall liquidity
• Perform regular administration duties of all investment files
• Organize regular investment reports and reviews, including quantitative and qualitative portfolio studies
• Supervise treasury department on day-to-day operations including managing cash, premium collections and other payment functions
Requirements:
• A degree in finance or a relevant field from an accredited institution. CFA preferred
• Minimum 5 to 8 years of related experience
• Good command of verbal and written English and Chinese (Cantonese and Mandarin)
• Effective communication and interpersonal skills
• Strategic thinker and proficient in decision-making
• Self-motivated, proactive and independent and able to work under pressure
• Good knowledge of PC applications, especially PowerPoint and Excel.