Typhoons and Extreme Weather Events | ALERT

SAFETY REMINDER

With the Macao Meteorological and Geophysical Bureau (SMG) issuing warning signals and forecasts indicating the possibility of further typhoons and extreme weather, we urge all customers to take proactive steps to protect themselves, their families, and their property.

RECOMENDED SAFETY MEASURES:

   Stay indoors or in a secure shelter until the severe weather has completely passed.

   Secure windows, doors, and outdoor items to reduce the risk of damage or injury.

   Prepare an emergency kit with drinking water, non‑perishable food, essential medications, flashlights, and batteries.

   Monitor official updates from the SMG and follow government safety advisories.

   Keep your contact details up to date so we can reach you quickly if needed.

CUSTOMER SUPPORT

We’re here for you if you need assistance or have questions about your insurance coverage, our emergency hotline 65379576.

If you would like to extend your Travelsafe insurance during this period, please send an email to [email protected] with your travel policy details that are currently in effect.

Your safety is our top priority!

We are committed to supporting you before, during, and after any extreme weather event.

So that Life doesn’t Stop!