Careers
Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.
In the Macao SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macao with a diversified range of solutions for the protection of individual customers and companies.
Fidelidade wants to be the most preferred insurance company, trusted partner with intermediaries, provider of quality and innovative products and services according to the highest norms of ethical standards, competence and integrity.
We offer attractive remuneration packages to successful candidates!
If you’re an interested applicant, please provide us the following information:
• Updated and detailed resume (CV)
• Recent photo;
• Any documentation (academic qualification certificates; prior employment letters; etc.) you find relevant;
and send it to us by:
• Mail to P.O. Box 3070, Macao (China)
• or by E-mail to: [email protected]
WE ARE HIRING! APPLY NOW!
Information Technology – Officer / Senior Officer (Database Programmer) (posted on June 13, 2025)
Ref. no.: FM.01.062025
Responsibilities:
• Develop key insurance products
• Design and develop overall architecture of the DB according to the business needs
• Collaborate with other developers and have strong desire to bring new ideas
• Prepare functional and technical specifications
Requirements:
• University graduate in the field of Information Technology or equivalent
• Insurance knowledge (Life and non-life) is an advantage
• Experience as a MS SQL Server developer or other mainstream DB providers
• Able to build advanced SQL queries• Able to work with SSIS
• Able to quickly grasp new concepts and apply them in different contexts
• Skill in writing technical documents and specifications
• Initiative, self-motivated, responsible and hardworking
• Able to work under pressure and independently
• Good command of written / spoken English
Treasury Department – Senior Clerk / Clerk (posted on May 16, 2025)
Ref. no.: FM.03.042025
Responsibilities:
• Provide counter service and answer customers enquiries and requests in a professional manner
• Accounts receivable: Receive, settle, and record policy payments
• Collect premium properly, and issue policy receipts to Policyholders / eligible payor, agents, and brokers correctly
• Payment preparation (remittance/Transfer) and cheques issues
• Maintain proper files and records of Cashier
• Perform transaction reconciliation and verify the accuracy of daily collection
• Process routine transactions and supports preliminary validation
• Bank deposit execution and control
• Provide notification to clients to pick up cheques/documents or ad hoc service calls
Requirements:
• University graduate
• Experience working within the insurance industry environments is preferred; Accounting knowledge is preferred
• Attention to detail, Excellent customer service skills
• Good command of English and Chinese, both spoken and written; Chinese and English speaker (Portuguese knowledge is an advantage)
• Good team player with positive working attitude, Ability to multitask
• Computer literate (Excel, Word, Access Database)
Actuarial Department – Senior Officer / Officer (posted on May 16, 2025)
Ref. no.: FM.12.122024
Responsibilities: Oversee the whole product and actuarial functions with the following focus:
• Assist in product and actuarial functions with the following focus:
• Develop actuarial framework and models that support wider product offering;
• Product innovation in life
• Policy and liability valuation and reporting;
• Support Risk-Based Capital implementation and related analyses
• Reinsurance sourcing and handling;
• Asset and liability management, risk management and data analytics
Requirements:
• Tertiary undergraduate or higher in actuarial, statistics, mathematics, engineering, data science and other quantitative degrees
• Passing in Actuarial exams in SOA or equivalents
• 2+ years’ experience in life or non-life actuarial and/or product role
• Proficiency in written and spoken English and Chinese
Business Development – Senior Officer / Sales Officer (posted on April 22, 2025)
Ref. no.: FM.02.042025
Responsibilities:
• Identify and visit potential new clients to present offerings and develop new business relationships
• Develop and implement effective sales strategies to meet business targets
• Build and maintain relationships with existing clients, ensuring satisfaction and retention
• Collaborate with the marketing team to create promotional materials and campaigns aimed at attracting new clients
• Provide ongoing support to clients, addressing any inquiries in a timely manner
Requirements:
•University graduate or above in Business Administration, Finance, Marketing, or related disciplines
• Ability to build and maintain relationships with clients and business partners
• Possess basic investment knowledge
• Good command of spoken English and Chinese
• Good communication and interpersonal skills
• Fresh graduate is welcomed
Compliance Department – Senior Clerk / Officer (posted on April 22, 2025)
Ref. no.: FM.01.042025
Responsibilities:
• Support Departmental daily clerical work
• Prepare and process reports for regulators
• Assist to provide compliance related training
• Assist to manage and follow up complaints cases
• Assist in AML/CFT screening
• Perform any job duties assigned by reporting manager/supervisor
Requirements:
• University graduate or above
• 3 years or above working experience in insurance field preferable
• Knowledge of insurance regulatory preferable
• Good command of verbal and written English and Chinese
• Self-motivated, proactive, independent and able to work under pressure
• Good knowledge of PC applications
Investment Department – Chief Investment Officer / Investment Manager (September 18, 2023)
Ref. no.: FM.12.092023
Responsibilities:
• Manage the investment strategies and portfolios, including pension fund business, with support from external Asset Management Companies
• Manage short-term investment balances and overall liquidity
• Perform regular administration duties of all investment files
• Organize regular investment reports and reviews, including quantitative and qualitative portfolio studies
• Supervise treasury department on day-to-day operations including managing cash, premium collections and other payment functions
Requirements:
• A degree in finance or a relevant field from an accredited institution. CFA preferred
• Minimum 5 to 8 years of related experience
• Good command of verbal and written English and Chinese (Cantonese and Mandarin)
• Effective communication and interpersonal skills
• Strategic thinker and proficient in decision-making
• Self-motivated, proactive and independent and able to work under pressure
• Good knowledge of PC applications, especially PowerPoint and Excel.
Policy Administration Department – Assistant Officer / Senior Clerk (April 22, 2024)
Ref. no.: FM.03.022025
Responsibilities:
• Support departmental daily operation
• Deliver quality and professional customer service to customers
• Process, input, update and modify insurance policies
• Conduct data entry and recordkeeping to ensure accurate maintenance of clients’ information
• Perform any job duties assigned by reporting manager/supervisor
Requirements:
• Higher diploma or above
• Good command of verbal and written English and Chinese (Cantonese and Mandarin)
• Good analytical and comprehension skills
• Detail-oriented, proactive, independent, willing to learn and able to work under pressure
• Effective communication and interpersonal skills
• Good knowledge of PC applications, especially Word and Excel
• Knowledge of general insurance products is considered a plus
• Experience in office administration is preferred