Measures and Important Notes to our Customers

Dear Customer,

When arriving at our premises you are obliged to comply with these rules:

⇒ All persons entering the premises must be holders of a GREEN Macao Health Code, and have normal body temperature.

⇒ All persons must scan the venue QR Code

⇒ All person must wear a mask properly while waiting.

⇒ The number of visitors will be controlled and the density shall not exceed 1 person per 2 square meters.

For any enquiry, please contact our hotline: 2833 9472 or email to [email protected] during office hours (9am-5.30pm).

Thank you for your kind understanding and cooperation.

Related news:

► 2022-06-19: Taking special measures for the Macau Financial System during the epidemic prevention period ( (Portuguese)

► 2022-06-21: The Macau Financial System will suspend the provision of services to the public for the next three days ( (Portuguese)

► 2022-06-26: Financial institutions continue to suspend the provision of services to the public next week Urgent requests submitted by customers will be processed through the telephone hotline (Portuguese)

► 2022-07-09: Industries and commercial venues to suspend operation from 11 July – Macao SAR Government Portal (

► 2022-07-10: Important Notice to All Customers and Policyholders – Macau Insurers' Association (

► 2022-07-17: Combatting the epidemic with concerted efforts, resuming normal order, life and production as soon as possible (

► 2022-07-20: Limited operation of non-essential industries and commercial activities to resume from 23 to 29 July (